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Maintenance and field operations

Know who is on which job, and what is done.

Every job assigned, checked in at and marked done.

Your technicians start the day at client sites and move from job to job. Raidetime connects each check-in at a site with the jobs assigned to that person, on one employee record, so you know what is done without calling round.

In the field

From phone calls and messages to one clear record.

Jobs go out by message, arrivals are confirmed by phone, and 'done' means someone said so. Management learns what happened after the fact.

  • Today: Arrival at a site is a phone call.

    With Raidetime: Technicians check in on their phone inside the site's geofence.

  • Today: Jobs are handed out in a group message.

    With Raidetime: Each job is a task assigned to a named technician.

  • Today: 'Done' means someone said so.

    With Raidetime: Jobs are marked done by the technician. Pending ones stay in view.

  • Today: Three sites a day, one sheet of hours.

    With Raidetime: A check-in at every site, all on the day's timesheet.

  • Today: Overtime is argued at month end.

    With Raidetime: Overtime is calculated from the captured punches.

  • Today: Leave clashes with the job plan.

    With Raidetime: Approved leave is in view when the week is planned.

A job day

One technician, three sites, one record.

A day in the demonstration world: an AC service, a pump room and a lighting repair, each with its own check-in.

Illustration of one day's jobs, not a product screen. The map is drawn, not recorded.
  1. 08:00Office tower

    Quarterly AC serviceDone

    Checks in on the phone inside the tower's geofence. The service is marked done before leaving.

  2. 11:15Residential community

    Pump room inspectionDone

    A second check-in at a second site, on the same day's timesheet.

  3. 14:30Warehouse

    Lighting circuit repairPending

    The repair needs a part. The job stays pending, in view of the supervisor, for tomorrow.

End of the day

Hours and overtime are calculated from the day's punches, not rebuilt from memory.

Where it fits

For the work your teams do on site.

Planned servicing or reactive call-outs, one site a day or six: the job, the check-in and the hours land on the same record. Raidetime isn't a dispatch or route-planning system, and it doesn't handle job billing.

  • HVAC and building maintenance

    Planned servicing, breakdown call-outs

  • Electrical and MEP

    Inspections, repairs, small installations

  • Plumbing and pump rooms

    Leaks, pumps and water tanks

  • Pest control

    Scheduled treatments across many sites

  • Landscaping and pools

    Daily rounds across communities

  • Equipment installation and service

    Installs, commissioning and service visits

For every role

Everyone sees the same jobs and the same hours.

  • Operations managers

    See attendance and execution together.

    • Who is at which site, without calling round
    • Jobs done and pending, by team
  • Supervisors and team leads

    Manage the day's work without creating more reporting work.

    • Jobs assigned to a named technician
    • Notes kept on the job as comments
    • Missed punches corrected as requests, not chased
  • HR

    Give HR cleaner workforce information and fewer manual follow-ups.

    • Timesheets from the punches, several sites a day
    • Overtime calculated, not typed
  • Technicians

    Check in. See your work. Get it done.

    • Today's jobs on their phone
    • Leave requested in the app, in English or Arabic

Maintenance and field operations

See Raidetime on your jobs and technicians.

See how Raidetime connects attendance and daily work in one operational flow.

Straightforward to start

  • No site fees.
  • No manager or supervisor licences.
  • Task management in every plan.
  • Standard setup included.